Return & Refund Policy

MQUBE LLC primarily operates as a wholesale distributor and online marketplace seller. Return and refund conditions may vary depending on the platform or agreement under which a product is purchased.

Marketplace Purchases

Products purchased through third-party marketplaces such as Amazon are subject to the return and refund policies of the respective platform.

Customers should follow the return procedures provided by the marketplace where the purchase was made.

Wholesale Orders

For wholesale or business orders placed directly with MQUBE LLC, return requests must be submitted within 7 days of receiving the order.

To be eligible for a return:

Items must be unused and in original packaging
Products must not be damaged or altered
Proof of purchase is required

Non-Returnable Items

The following items may not be eligible for return:

Opened or used products
Clearance or final sale items
Products damaged due to misuse

Refund Process

Once a returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed to the original payment method within a reasonable timeframe.